HP Deskjet plus 4100 - 'Error 2081883401' Displays During Software Install or Uninstall (Windows)

HP Deskjet plus 4100 - 'Error 2081883401' Displays During Software Install or Uninstall (Windows)

When installing or uninstalling the printer software, an Install Failed message or an Installation Error - 2081883401: Failed to Uninstall Device with Serial Number message displays, and the install or uninstall fails.
Read one of the following sections that matches your operating system version for steps to resolve the issue.

Windows 10

When uninstalling the HP software using the Uninstall or change program tool, an Error-2081883401: Failed to uninstall device with serial number message displays. This error can display after you upgrade your computer from Windows 8.1 to Windows 10.
Figure : Example of an 'Error-2081883401' message
To uninstall the software, click Ignore in the error window. The uninstall process begins. If prompted to restart your computer, click Yes to complete the software uninstall.

Windows 8

Follow these steps to remove, and then reinstall the printer software.

Step one: Remove the existing software

  1. Disconnect the USB cable from both your printer and the computer, if connected.
  2. On your computer, click Cancel or OK to close the installation error dialog box, if it is still open.
  3. Right-click the Start button () and then click Programs and Features. The Programs and Features window opens with a list of installed programs.
  4. In the list of programs, click your printer's basic device software, click Uninstall, and then click Yes.
  5. An error message might display when the printer software attempts to uninstall. Click Cancel on the error message to stop the uninstall.
  6. In the list of installed programs, right-click your printer's basic device software, and then click Repair.
  7. When the repair is complete, click Uninstall again.
  8. If an error displays a second time, click Retry.
    • If your computer uninstalls the software, continue to the next step to restart your computer.
    • If an error displays a second time, click Retry.
    • If an error displays a third time, click Ignore.
  9. When the uninstall completes, restart your computer.

Step two: Download and install the software from the HP website

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer, if necessary. The software installation prompts you to connect the cable if needed.
  3. Go to HP Customer Support - Software and Driver Downloads.
  4. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.
  5. If you need to change the operating system, click Change, select your version, and then click Change.
  6. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

Windows 7

Follow these steps to remove, and then reinstall the printer software.

Step one: Remove the existing software

  1. Disconnect the USB cable from both your printer and the computer, if connected.
  2. On your computer, click Cancel or OK to close the installation error dialog box, if it is still open.
  3. On the Windows taskbar, click the Windows icon (), and then click Control Panel.
  4. In the Control Panel window, click Programs and Features. A list of currently installed programs displays.
  5. In the list of programs, click your printer's basic device software, and then click Uninstall.
  6. If an error displays, click Cancel to stop the uninstall.
  7. In the list of installed programs, click your printer's basic device software, and then click Repair.
  8. When the repair is complete, click Uninstall again.
    • If your computer uninstalls the software, continue to the next step to restart your computer.
    • If an error displays a second time, click Retry.
    • If an error displays a third time, click Ignore.
  9. When the uninstall completes, restart your computer.

Step two: Download and install the software from the HP website

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer, if necessary. The software installation prompts you to connect the cable if needed.
  3. Go to HP Customer Support - Software and Driver Downloads.
  4. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.
  5. If you need to change the operating system, click Change, select your version, and then click Change.
  6. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.
  • If these steps resolved the issue, there is no need to continue troubleshooting.
  • If the issue persists, see the next step.

Step three: Remove the software using the Microsoft Fix it utility

  1. Go to the Microsoft website.
  2. In the search box, type program install and uninstall, and then press Enter.
  3. Click Microsoft Program Install and Uninstall utility.
  4. Click the Run now button to download.
  5. Click Accept.
  6. Select Detect problems and let me select the fixes to apply.
  7. Select Uninstalling. A list of currently installed programs displays.
  8. Select all the components associated with your printer, and then click Next to complete the uninstall.
  9. When the uninstall completes, restart your computer.

Step four: Download and install the software from the HP website

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer, if necessary. The software installation prompts you to connect the cable if needed.
  3. Go to HP Customer Support - Software and Driver Downloads.
  4. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.
  5. If you need to change the operating system, click Change, select your version, and then click Change.
  6. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

Windows Vista

Follow these steps to remove, and then reinstall the printer software.

Step one: Remove the existing software

  1. Disconnect the USB cable from both your printer and the computer, if connected.
  2. On your computer, click Cancel or OK to close the installation error dialog box, if it is still open.
  3. On the Windows taskbar, click the Windows icon (), and then click Control Panel.
  4. In the Control Panel window, click Programs and Features. A list of currently installed programs displays.
  5. In the list of programs, click your printer's basic device software, and then click Uninstall.
  6. If an error displays, click Cancel to stop the uninstall.
  7. In the list of installed programs, click your printer's basic device software, and then click Repair.
  8. When the repair is complete, click Uninstall again.
    • If your computer uninstalls the software, continue to the next step to restart your computer.
    • If an error displays a second time, click Retry.
    • If an error displays a third time, click Ignore.
  9. When the uninstall completes, restart your computer.

Step two: Download and install the software from the HP website

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer, if necessary. The software installation prompts you to connect the cable if needed.
  3. Go to HP Customer Support - Software and Driver Downloads.
  4. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.
  5. If you need to change the operating system, click Change, select your version, and then click Change.
  6. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.
  • If these steps resolved the issue, there is no need to continue troubleshooting.
  • If the issue persists, see the next step.

Step three: Remove the software using the Microsoft Fix it utility

  1. Go to the Microsoft website.
  2. In the search box, type program install and uninstall, and then press Enter.
  3. Click Microsoft Program Install and Uninstall utility.
  4. Click the Run now button to download.
  5. Click Accept.
  6. Select Detect problems and let me select the fixes to apply.
  7. Select Uninstalling. A list of currently installed programs displays.
  8. Select all the components associated with your printer, and then click Next to complete the uninstall.
  9. When the uninstall completes, restart your computer.

Step four: Download and install the software from the HP website

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer, if necessary. The software installation prompts you to connect the cable if needed.
  3. Go to HP Customer Support - Software and Driver Downloads.
  4. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.
  5. If you need to change the operating system, click Change, select your version, and then click Change.
  6. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

Windows XP

Follow these steps to remove, and then reinstall the printer software.
NOTE:
If you have multiple HP printers installed on your computer, some of the software components might be shared. Use caution if the uninstaller asks if you want to remove shared files. Other HP printers or software programs might not work correctly if you delete certain files.

Step one: Remove the existing software

  1. Disconnect the USB cable from both your printer and the computer, if connected.
  2. On your computer, click Cancel or OK to close the installation error dialog box, if it is still open.
  3. On the Windows taskbar, click Start (), and then click Control Panel.
  4. In the Control Panel window, click Add or Remove Programs. A list of currently installed programs displays.
  5. In the list of installed programs, click your printer's basic device software, and then click Remove.
  6. If an error displays, click Cancel to stop the uninstall.
  7. In the list of installed programs, click the Change button next to your printer's basic device software to repair the existing software.
  8. When the repair is complete, click Remove again.
    • If your computer uninstalls the software, continue to the next step to restart your computer.
    • If an error displays a second time, click Retry.
    • If an error displays a third time, click Ignore.
  9. When the uninstall completes, restart your computer.

Step two: Download and install the software from the HP website

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer, if necessary. The software installation prompts you to connect the cable if needed.
  3. Go to HP Customer Support - Software and Driver Downloads.
  4. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.
  5. If you need to change the operating system, click Change, select your version, and then click Change.
  6. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.
  • If these steps resolved the issue, there is no need to continue troubleshooting.
  • If the issue persists, see the next step.

Step three: Remove the software using the Microsoft Fix it utility

  1. Go to the Microsoft website.
  2. In the search box, type program install and uninstall, and then press Enter.
  3. Click Microsoft Program Install and Uninstall utility.
  4. Click the Run now button to download.
  5. Click Accept.
  6. Select Detect problems and let me select the fixes to apply.
  7. Select Uninstalling. A list of currently installed programs displays.
  8. Select all the components associated with your printer, and then click Next to complete the uninstall.
  9. When the uninstall completes, restart your computer.

Step four: Download and install the software from the HP website

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer, if necessary. The software installation prompts you to connect the cable if needed.
  3. Go to HP Customer Support - Software and Driver Downloads.
  4. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.
  5. If you need to change the operating system, click Change, select your version, and then click Change.
  6. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

HP Printers - 'HP Installer Uninstaller Stopped Working' Error Displays (Windows 10)

This document is for HP printers and Windows 10 computers.
When uninstalling the HP printer driver and software in Windows 10, an HP Installer Uninstaller has stopped working error displays.
Figure : HP Installer Uninstaller error
To resolve the issue, click Close program, click Finish in the You must restart your computer to finish the uninstall window, and then restart the computer to complete the software removal.

https://support.hp.com/

Comments

Post a Comment

Popular posts from this blog

HP Deskjet plus 4100 - 'RunDLL' Error Displays During Startup (Windows)

Image
HP Deskjet plus 4100 - 'RunDLL' Error Displays During Startup (Windows) This document is for HP printers manufactured after 2010 and Windows computers. After uninstalling an HP printer, the following error displays during computer startup: RunDLL. There was a problem starting c:\<path>\HPStatusBL.dll. The specified module could not be found. Figure : Example of RunDLL error To prevent this error from displaying, delete the Monitor Ink Alerts shortcut icon from your Windows startup folder. Step 1: Make sure hidden files are shown Depending on your Windows preferences, some files might be hidden to prevent accidental alterations or deletions. Search Windows for folder options, and then click Folder Options from the list of results.
Read more

HP DeskJet 2700, 2700e, Plus 4100, 4100e All-in-One Printers - The printer is offline, the wireless light blinks, and unable to find the printer on HP Smart when using a CenturyLink C4000 series router

Image
HP DeskJet 2700, 2700e, Plus 4100, 4100e All-in-One Printers - The printer is offline, the wireless light blinks, and unable to find the printer on HP Smart when using a CenturyLink C4000 series router Learn how to resolve an issue when the printer status displays "Offline", the wireless light blinks, and the HP Smart app does not list HP DeskJet 2700, HP DeskJet 2700e, HP DeskJet Plus 4100, or HP DeskJet 4100e printer models. Issue An HP DeskJet printer when connected to a CenturyLink C4000 series router might experience the following issues: The printer status displays "Offline" in the print queue on a Windows computer when attempting to print. The wireless light on the printer blinks when attempting to connect to a wireless router. Th
Read more

HP Deskjet plus 4100 - An Extra Blank Page Prints (Windows)

Image
HP Deskjet plus 4100 - An Extra Blank Page Prints (Windows) This document is for all HP inkjet printers in a Windows environment. After every print job, the printer prints an extra blank sheet of paper. Step 1: Update your computer antivirus software Update your preferred antivirus protection program. Then scan for and remove any viruses, spyware, and malware. NOTE: You can get a free online antivirus scan from sites such as McAfee or Norton. If removing any viruses, spyware, or malware resolved the issue, you do not need to continue troubleshooting. Step 2: Update the printer firmware The printer firmware might be outdated or corrupted. Download the latest firmware version for your printer. Windows Update the printer firmware for printers
Read more